Shipping & Delivery Policy

Last updated: July 2026

Welcome to Zamorado. We are committed to providing our collectors with a transparent, secure, and reliable shipping experience. Every item we handle—from delicate Pokémon booster packs to heavy sports card hobby boxes—is packed with extreme care using heavy-duty boxes and bubble wrap to ensure it arrives in pristine, mint condition.

1. 100% Free Shipping (UK Only)

We believe that hunting for your next big pull shouldn't come with hidden fees. We offer completely free standard shipping on every single order delivered within the United Kingdom. There is no minimum purchase threshold, no surprise handling fees, and no extra charges added at checkout.

2. Order Cut-Off and Processing Times

Orders placed before 4:00 PM GMT will enter our verification system the same business day. Our standard handling time is 1 to 2 business days. Please note that orders are not processed or dispatched during weekends (Saturday and Sunday) or official UK bank holidays.

3. Transit Times & Delivery Estimate

Once dispatched from our vault, packages are shipped using certified UK couriers (such as Royal Mail, DPD, or Evri tracked services).
• Transit Time: 2 to 3 business days.
• Total Delivery Time: 3 to 5 business days from the moment of purchase.

4. Real-Time Shipment Tracking

As soon as your package is scanned by the courier, an automated email containing a secure tracking number and link will be sent to the email address provided at checkout. You will be able to monitor the live transit progress of your collectibles at any time.

5. Damaged or Missing Packages

If your package arrives visibly damaged or tampered with, please document the condition with clear photos and refuse the delivery if possible. Contact our customer support immediately at [YOUR-EMAIL@ZAMORADO.COM]. In the rare event that tracking shows "Delivered" but you have not received your parcel, please contact us within 48 hours so we can open a formal investigation with the carrier.